FAQs

How do I make my purchase?

You can select your item quantities within each product listing to receive an instant quote on your package. You can also choose your paper and envelope choices where applicable. Once you've made your choices, you can leave your email and wording in the text boxes above the "Add to Cart" button (or send them to us via email) and we will be in touch soon with your first draft!

 

How does the draft process work?

All drafts are sent to you for review via the email you provide. Once your order is placed and we have all of your wording, you will receive a digital proof to review within 2-5 business days. After the first draft, up to 2​ ​proofs are included for any necessary edits to your wording (3 draft rounds in total, further drafts can be arranged with an additional fee). Please note that changing design styles and major layout changes may not be included as a normal revision and may come with an additional fee.

Printing begins when the final draft has been approved. Please allow up to one week for the printing process before shipping. 

 

Do you proofread my wording?

As we work with clients from all around the world, preferences of grammar and language can change. We do our very best to fix up any errors or spelling mistakes if we see them while designing your items, however we do not provide a copy writing service.

The draft process is important so you can check over everything before we go to print. Please utilise the drafts to make sure your wording is perfect and everything is spelt correctly. It's worth recruiting a family member or friend to have a second look. We are not responsible for errors that have been approved.

 

How long will shipping take?

Orders are sent express worldwide with tracking via Star Track.
- Cost: $20 [AUD]
- Takes approximately 1-2 Business Days 
- May take slightly longer for regional areas or very large orders

International Orders: This does not include time in customs or your country's custom fees. Please check your countries regulations.

 

Are envelopes included?

Yes! Envelopes are included with all of our printed invitations and save the dates. Choose from our range of lush options: Classic ​White, Warm White​/Ivory​, ​Metallic White Gold, Metallic Gold Leaf, Metallic Silver,​ Blush, Burgundy, Emerald Green, ​Navy Blue, Kraft Brown, ​Classic ​Black.

 

Can you design in other languages?

We love to see our designs in other languages! So far we have created invitations in French, German, Spanish & Dutch. Please get in touch with us directly before purchasing. Depending on the scope of works, other languages may have an additional design fee.

 

What is your minimum order quantity?

For all of our standard items we have a minimum order of 20 prints, and for foil printing our minimum order is 50 prints. In order to print with foil, stamps need to be created which is why we have a larger minimum order for real metallic foil printing. 

 

How does the draft process work?

All drafts are sent to you for review via the email you provide. Once your order is placed and we have all of your wording, you will receive a digital proof to review within 2-5 business days. After the first draft, up to 2​ ​proofs are included for any necessary edits to your wording etc. Printing begins when the final draft has been approved. Please allow up to one week for the printing process before shipping.


Do you proofread my wording?

As we work with clients from all around the world, preferences of grammar and language can change. We do our very best to fix up any errors or spelling mistakes if we see them while designing your items, however we do not provide a copy writing service.

The draft process is important so you can check over everything before we go to print. Please utilise the drafts to make sure your wording is perfect and everything is spelt correctly. It's worth recruiting a family member or friend to have a second look. We are not responsible for errors that have been approved.

 

What is the difference between real foil and 'faux' foil?

Some of our designs feature a 'faux' foil which is an image that is printed with normal ink, and is not a real metallic foil. Our 'faux' foil designs do not require any special printing methods, whereas printing with real metallic foil is a more in-depth process.