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Terms of Service

Please read our terms and conditions listed below before purchasing. Placing an order with The Printable Shop means you accept these terms and conditions. If you have any questions about these terms, you can contact us via email at


All designs, products and content featured on this website are the sole property of The Printable Shop and may not be copied, reproduced or used for resale in any way. When you purchase a product from The Printable Shop, you do not have copyright to the original design, file or artwork. Breach of our copyright will be pursued. Any designs purchased from this website remain the sole property of The Printable Shop.

We respect your privacy and your security when you shop online with us. This website offers a secure payment platform and adheres to all 6 categories of Payment Card Industry (PCI) standards. 

Every effort is given to provide an accurate representation of colours, however monitors and screens will show colours differently to a physical copy which is outside our control. Please keep this in mind when viewing colours. 

The Printable Shop reserves the right to change and update all content featured on this website at any time without notice. This includes products and descriptions, designs, pricing, photos, product options, all wording and terms and conditions.

Tag us on Social Media
Wedding planners and event stylists, please respect our work by tagging us in any promotional material or social media images that feature our designs.
Instagram and Facebook: @theprintableshop

We do not disclose the fonts and resources that are used in our designs or website to protect our work. We have spent a lot of time creating and sourcing the right ones. No exceptions sorry!

Business Hours
The Printable Shop operates online, you can shop with us 24/7. Our standard business hours for processing drafts are from Monday to Friday, 9am-4pm. While we try to reply outside of these times if possible, this is when you should expect a response. For all enquiries or questions please send us a message via email to

Your designs may be featured by us or a third party. The Printable Shop reserves the right to use your design for marketing purposes, on social media and for sample purposes. Please inform us prior to purchase, in writing, if you do not want your design to be featured.

Please note that at certain times of the year The Printable Shop will take a temporary break and you will be notified on our website or if you have placed an order with us after the cut off date. If you have an existing or ongoing order, you can still reach us via email and we will endeavour to meet your timeline, however we may not take on new customers during these times. 

Unacceptable Orders
We reserve the right to refuse or cancel an order at any time if we aren't able to meet a deadline, if the expected scope of works are outside of the product purchased, if unethical business practices are requested or if a customer shows unacceptable or disrespectful behaviour.

Digital Delivery
Templates are a digital product and nothing physical will be sent to you in the mail from The Printable Shop. The access link is sent automatically to the email connected to your order.

Templates are for personal use only. They must not be used for republication, redistribution, resale or commercial use in any form. You can't use the template to create a product for sale. Repurposing the template for other projects is strictly not allowed. Wedding planners/stylists are allowed to use our templates for their clients events. The Printable Shop must be tagged in all promotional material/social media.

Included Downloads
Templates purchased from The Printable Shop expire in your Templett account after 1 year from the purchase date. Downloaded files are yours, forever. There is a limit of 20 x file downloads per template.

Our templates are editable through the online in-browser app, Templett. No installation of any software or fonts is necessary. After purchase, an automated email will be sent to you with your direct access link to your template/s. Templates must can be edited on either a desktop or device.

Our templates are pre-made and come as described. They are edited and printed by you, and don't include custom changes or edits by The Printable Shop. It is the buyers responsibility to check the product description (for the size, what can be edited and the included file.) to make sure it meets their requirements before purchasing.

The Printable Shop can't be held responsible for mistakes that are found on a printed copy or mistakes made by a printer or third-party service. The customer is responsible for proof checking the wording and design before printing.

Refunds, Exchanges or Cancellations
Due to the nature of a digital product, it can’t be returned or exchanged and is not eligible for a refund. We can't accept cancellations or exchanges for digital products.

'We' or 'us' or 'our' refers to The Printable Shop. 'You' or 'buyer' refers to the customer.
Terms and Conditions last updated March 2023.